Shipping & Returns

Shipping
Where does Scatter Terrain ship?
We ship to the united states.

What methods of shipping does Scatter Terrain use?
We ship using USPS, UPS & FedEx.

How long will it take to ship my order?
Orders usually ship the following day after order placement.
Custom orders usually ship in 5-7 days.

How can I track my order?
You will receive an email with tracking information as soon as the order ships.

 

 

Returns
What is your return / exchange policy?
We stand behind our products and want you happy. If for some reason you are not satisfied with your purchase please contact us within 30 days for a full refund or exchange of the items. Please note that shipping costs are non-refundable.

Please use our contact page if you have an issue with your order.
Please include:

  •  A description of the item to be returned and the reason for return.
  • Your first and last name
  • Your order number
  • Your account email

Any excluded information will delay the processing of any return or exchange.
Returns must include an RMA number.
Returns without an RMA will incur a 20% restocking fee.